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Dairy Queen Customer Satisfaction Survey

If you have recently visited Dairy Queen, your feedback is wanted! Here's what you need to do to complete the Dairy Queen Survey (located at www.dqfanfeedback.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Dairy Queen and saved the receipt.

  • Step 1: Have your Dairy Queen receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

If you have recently eaten at Dairy Queen and have also saved your receipt, they want to hear from you! There should be a free or discounted offer printed on your receipt, to get that offer all you have to do is complete their customer satisfaction survey located at www.dqfanfeedback.com. When your finished with the survey, just write down your validation code onto your receipt, then take it with you upon your next visit to Dairy Queen (DQ) to receive the offer mentioned on your receipt. Enjoy your savings!

45 Comments

  1. Philip Cole

    My family and I go to DQ often. My wife enjoyed your sandwiches and milkshakes as do we all. Although very few places anymore make the sandwich the way you want it and make it right and their courteous and friendly every time. Thank you DQ for your quality!

    Reply
  2. David

    DQ is a great place to eat at their restaurant is always clean and the workers are very polite when i order and they have great specials.

    Reply
  3. Tina Hewett

    my family three kids my husband and my mother went to eat dinner at the DQ in MT Iron mn and we were all hungry and thirsty expecting decent service
    the pop machine didnt work all of the selections were wattery and everyone there was upset and waiting for them to address and fix the problem – we all started to complaine after 20 minutes, during that time they went over and looked but walked away several times, then one employe decided to tast all the soda and said all tast like water, yes we all knew that, hlf hour and still no drinks to wash down our food, no opologies no refund offered- nothing just rude incompetent staff,
    but being the optimist that i am i went there again taking my Son and mother and ordered dinner, my mistake staff is not in the least polite – my fries were barely warm much less hot and tasted old – so none of us ate our fries – the lettuce on our burgers were sloppy wet and wilted, this time the only thing good was the soda .
    my kids said they never want to go there again

    Reply
  4. Dedria

    Went to the Dairy Queen in Winston Oregon we with some friends there was one patron in line my friend ordered then my husband and I. We sat down waited then we noticed that patrons were getting there prefers that had came in after us and it’s been 20 minutes for 2 blizzards, 1 dipped cone , and 1 shake. Our friend went to the counter and tried to get the attention of the person that took our order she walked by her said I’ll help you in just a minute. She came to the counter and my friend ask where our order was. She said oh it got bumped and then you were forgotten about. She then said we get your order out now. My friend said no can you just refund our obey. The staff member was going to return our money on my friends card and by that time my husband was at the counter and told her no that she needed to put our refund on on his card.” She said well you don’t have to be rude. I said I was sorry.” My husband said I don’t except your apology. Just refund my money. She then said we you can just leave and I’ll have someone bring it out to you and that she did have to refund his money. This really mad my husband mad. Asked for a manager and all she could do is laugh and refund his money. Then said sarcastically have a good day. Obviously the training that this member has been given is inadequate and she has been given a responsibility she can’t handle. My friends and I will never return to the Winston Oregon Dairy Queen that we have been going to for the last 24 years again.

    Reply
    1. Dorothy Reda

      We went to Boardman Dairy Queen. They were nice and friendly. We go there all the time. In the Summer. I went to Boardman Dairy Queen. I went to Boardman Dairy Queen.

      Reply
  5. Carla Barnhart

    Visit the store in Monett, Missouri frequently, the customer service and friendly people are a constant along with the good fresh food that is served.

    Reply
  6. Jim Menzies

    I have visited nearly every Dairy Queen in Washington and Oregon over the past 15 years. The one constant is the ice cream product, which, in my opinion, is the best value and most healthy. The smile on your employees faces when they deliver the Blizards is consistent, tending to make me smile with them while on my travels.

    Reply
  7. rwelldizon

    I like all crew dq store at fairview terraces very friendly,lovable to costumer ,faster to serve, always smiling ,and alway clean the store I lub it ….. I enjoy eating any kind of product dq… ilub it push push push ……

    Reply
  8. Calvin R kurtz and Violet R Kurtz

    We wish to comment regarding your manager located at Skyline BVD. Cape Coral Florida
    his name is Ollie, as a former vice president for Shell Co. I could not help but notice Ollie ‘s out standing management skills, he went out of his way to thank employs for a job well done , he could also be seen clearing tables. His store is always clean to include restrooms. Ollie always greets customers with a smile, it is easy to see that Ollie enjoys his job and people around him, enjoy Ollie.

    Reply
  9. Larry Patterson

    I went to the D.Q. restaurant on Robert Angus Drive here in Amherst the Lady was very nice and polite and smiled at me. store number12197. very nice visit and service Food was hot also.

    Reply
  10. Naomi Rummell

    I stopped at our D Q on my way home from my final radiation treatment today. The chocolate blizzard with cookie dough was a wonderful reward!

    Reply
  11. Diann & Sylvester Walleck

    We wish to inform you of our experiences at the Dairy Queen in Schulenburg, TX on 3-18-2017 at 5:19 pm. When we came in the door, there were 3 employees standing at the counter talking; there were no other patrons present. All of the employees immediately turned away and went out of sight. After a while, one girl came back and said she could not enter an order in the register, but she would tell the cook. We took a seat after getting drinks and waited and waited and waited. A different young man eventually came from somewhere and noticed us. He asked if we had an order coming. He got a ticket from where I assume the order had been sitting for all this intervening time and asked what we had ordered; then he brought us a cold meal. The burger was tasteless and the fries so cold they were tough. I could only eat a portion of my meal and my husband only a bite or two more. When I asked about the blizzard that came with the order, the girl was “put out” at having to fix them. I was “put out” that there were no bananas available to have a banana split one. What we eventually got was awful! As we sat there, others came and experienced much the same treatment. One man got only 2 out of the 4 tacos he ordered until he badgered them to complete the order. The young man (manager perhaps?) had asked repeatedly if the tacos had been made. One reply he was given was “I ain’t made nothin”. That person soon stormed out the door, protesting she had worked hard all day. That was not apparent to anyone of anyone in this store. In addition to the poor food and poor employees, the tables were un-cleared and the restroom was repulsively nasty. If this is the norm of Dairy Queen standards, you will not be in business very much longer. We would like to recommend that you made a trip to the Dairy Queen in Ganado, TX to actually see how a business should be run. Needless to say, we will never stop in Schulenburg’s Dairy Queen again, and if that had been our initial contact with a Dairy Queen business, we would never set foot in one ever again. You have a problem in your Schulenburg, TX operation that demands immediate attention!

    Reply
  12. Doyce

    I was dining inside DQ 13932 and everything was fine ordering my meal. I was by myself and I had to use the restroom. While in the restroom the employee I guess brought out the food and no one answered him so he took the food back and put it on their counter. Well when I sat back inside at the table I started noticing there were 4 or 5 different guest getting there food that arrived after I had ordered. So I got up and asked about my food the employee said “Oh I came out but no one answered” so my food was cold and I told him and he said ” Oh I guess I can remake it this time”. Well I did not like his aptitude or the way he handle it. Also there was a out of order sign on the women’s restroom that stated out of order and it pointed them to the men’s room. However while there two women employee’s used the restroom. Was it broke or just a employee only restroom.

    Reply
  13. josi meyer

    we enjoy the dairy queen in port aransas, Texas we love the manager there, what a hard worker, so pleasant,, nice lady.

    Reply
  14. Michael DeLonjay

    Visited the DQ in Callaway Florida, Tyndall Parkway. Only one customer in front of me and my granddaughter with a cake. He said it’s going to be a wait & that he had been standing there for 6 minutes. We waited for another 4 minutes until someone attended to us. The cashier was outside on her cell, the other 4 or 5 people behind the counter just looked at us but offered no help. Finally, someone came to the register to take our order. She seemed mad because it wasn’t her job. The manager (I think) a large black male just seemed unconcerned. Worst service I have ever got and doubt that I’ll return. Somewhere else will take my money happily I’m sure. Ticket # F-0076 @3:47 hrs
    Not the first time that service was unsatisfactory.

    Reply
  15. Wendell Rose

    I tried to complete the survey, but I will not download another mege company on my computer.
    If i cann ot take the survey through DQ like you do at other s=establishments./
    I will not take it,

    Reply
  16. Chris K

    Was at the 2795 Saw Mill Run Blvd, Pittsburgh, PA 15227 location. With all the hype of the DQ funnel cake dessert, I thought I would give it a chance since it looked so good on the commercials. I was highly disappointed with the dessert. The portion size didn’t even measure up to what is being advertised. Had to wait 10 minutes for a crappy dessert. Here’s an idea DQ, stop… JUST STOP..with all the advertising of this menu item!!!!!!! Pay all this money and wait all this to get the bullshit dessert I got is NOT worth it!!!!!

    Reply
  17. Willie Mae Hurts

    On 5-21-16 I went to Dairy Queen # 14381 to have a meal the service from the area manager Kelly Adams and the counter clerk Amanda was very attentive, the store was clean neat, yes i would have more meals hear. Thank you Dairy Queen.

    Reply
  18. Bernard Donnerstag

    I went to DQ Elm Mott store # 14065, it was one of the best run and cleanest DQ stores I have seen, the counter girl, Samantha and the Manager Sandy were awesome, they worked together like they had been doing it for years! I was very impressed!

    Reply

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