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Dairy Queen Customer Satisfaction Survey

If you have recently visited Dairy Queen, your feedback is wanted! Here's what you need to do to complete the Dairy Queen Survey (located at www.dqfanfeedback.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Dairy Queen and saved the receipt.

  • Step 1: Have your Dairy Queen receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

If you have recently eaten at Dairy Queen and have also saved your receipt, they want to hear from you! There should be a free or discounted offer printed on your receipt, to get that offer all you have to do is complete their customer satisfaction survey located at www.dqfanfeedback.com. When your finished with the survey, just write down your validation code onto your receipt, then take it with you upon your next visit to Dairy Queen (DQ) to receive the offer mentioned on your receipt. Enjoy your savings!

23 comments on “www.dqfanfeedback.com

  1. Diann & Sylvester Walleck

    We wish to inform you of our experiences at the Dairy Queen in Schulenburg, TX on 3-18-2017 at 5:19 pm. When we came in the door, there were 3 employees standing at the counter talking; there were no other patrons present. All of the employees immediately turned away and went out of sight. After a while, one girl came back and said she could not enter an order in the register, but she would tell the cook. We took a seat after getting drinks and waited and waited and waited. A different young man eventually came from somewhere and noticed us. He asked if we had an order coming. He got a ticket from where I assume the order had been sitting for all this intervening time and asked what we had ordered; then he brought us a cold meal. The burger was tasteless and the fries so cold they were tough. I could only eat a portion of my meal and my husband only a bite or two more. When I asked about the blizzard that came with the order, the girl was “put out” at having to fix them. I was “put out” that there were no bananas available to have a banana split one. What we eventually got was awful! As we sat there, others came and experienced much the same treatment. One man got only 2 out of the 4 tacos he ordered until he badgered them to complete the order. The young man (manager perhaps?) had asked repeatedly if the tacos had been made. One reply he was given was “I ain’t made nothin”. That person soon stormed out the door, protesting she had worked hard all day. That was not apparent to anyone of anyone in this store. In addition to the poor food and poor employees, the tables were un-cleared and the restroom was repulsively nasty. If this is the norm of Dairy Queen standards, you will not be in business very much longer. We would like to recommend that you made a trip to the Dairy Queen in Ganado, TX to actually see how a business should be run. Needless to say, we will never stop in Schulenburg’s Dairy Queen again, and if that had been our initial contact with a Dairy Queen business, we would never set foot in one ever again. You have a problem in your Schulenburg, TX operation that demands immediate attention!

    Reply
  2. Doyce

    I was dining inside DQ 13932 and everything was fine ordering my meal. I was by myself and I had to use the restroom. While in the restroom the employee I guess brought out the food and no one answered him so he took the food back and put it on their counter. Well when I sat back inside at the table I started noticing there were 4 or 5 different guest getting there food that arrived after I had ordered. So I got up and asked about my food the employee said “Oh I came out but no one answered” so my food was cold and I told him and he said ” Oh I guess I can remake it this time”. Well I did not like his aptitude or the way he handle it. Also there was a out of order sign on the women’s restroom that stated out of order and it pointed them to the men’s room. However while there two women employee’s used the restroom. Was it broke or just a employee only restroom.

    Reply
  3. josi meyer

    we enjoy the dairy queen in port aransas, Texas we love the manager there, what a hard worker, so pleasant,, nice lady.

    Reply
  4. Michael DeLonjay

    Visited the DQ in Callaway Florida, Tyndall Parkway. Only one customer in front of me and my granddaughter with a cake. He said it’s going to be a wait & that he had been standing there for 6 minutes. We waited for another 4 minutes until someone attended to us. The cashier was outside on her cell, the other 4 or 5 people behind the counter just looked at us but offered no help. Finally, someone came to the register to take our order. She seemed mad because it wasn’t her job. The manager (I think) a large black male just seemed unconcerned. Worst service I have ever got and doubt that I’ll return. Somewhere else will take my money happily I’m sure. Ticket # F-0076 @3:47 hrs
    Not the first time that service was unsatisfactory.

    Reply
  5. Wendell Rose

    I tried to complete the survey, but I will not download another mege company on my computer.
    If i cann ot take the survey through DQ like you do at other s=establishments./
    I will not take it,

    Reply
  6. Chris K

    Was at the 2795 Saw Mill Run Blvd, Pittsburgh, PA 15227 location. With all the hype of the DQ funnel cake dessert, I thought I would give it a chance since it looked so good on the commercials. I was highly disappointed with the dessert. The portion size didn’t even measure up to what is being advertised. Had to wait 10 minutes for a crappy dessert. Here’s an idea DQ, stop… JUST STOP..with all the advertising of this menu item!!!!!!! Pay all this money and wait all this to get the bullshit dessert I got is NOT worth it!!!!!

    Reply
  7. Willie Mae Hurts

    On 5-21-16 I went to Dairy Queen # 14381 to have a meal the service from the area manager Kelly Adams and the counter clerk Amanda was very attentive, the store was clean neat, yes i would have more meals hear. Thank you Dairy Queen.

    Reply
  8. Bernard Donnerstag

    I went to DQ Elm Mott store # 14065, it was one of the best run and cleanest DQ stores I have seen, the counter girl, Samantha and the Manager Sandy were awesome, they worked together like they had been doing it for years! I was very impressed!

    Reply

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