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Dairy Queen Customer Satisfaction Survey

If you have recently visited Dairy Queen, your feedback is wanted! Here's what you need to do to complete the Dairy Queen Survey (located at www.dqfansurvey.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Dairy Queen and saved the receipt.

  • Step 1: Have your Dairy Queen receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Who doesn’t love some Dairy Queen, right? If you have enjoyed a delicious meal or treat at DQ recently, they would love to hear about your experience. To complete the Dairy Queen survey and redeem the offer printed on your receipt, just visit www.dqfansurvey.com, enter the 19 digit survey code from your receipt, and click “Start” to begin. Upon completion you will receive a validation code, write the code down on your receipt to redeem the offer.

44 Comments

  1. Patricia Gamboa

    We just went to DQ South in Pueblo CO and I had to repeat my order 3 times and they finally repeated it back right but they totally needed up the order. I wanted to do the survey for feedback but the receipt printed so poorly I could t read the 19 digit code. Smh…and the cashier was rude.

    Reply
  2. gary

    I am using a library computer. Your message reads that I have recently completed a survey. the last one I did was just after Christmas in LA. maybe I should start using Mc Donalds, or Burger King or several other stores.

    Reply
  3. Anna Taylor

    I have been to DQ several times and didnt get a receipt. There was one time they didnt give me back my debt card.

    Reply
  4. Janice Terry

    I ate today with my granddaughter at Dairy Queen. It would not let me do the survey since I did one yesterday. It said I had to wait 15 days!!! When did you add this????/

    Reply
  5. Cindy

    I eat at dq at,least 3x per week but you are only going to allow me a dilly bar survey once every 15 days?? You have no problem taking my money 3+,days a,week but only reward me with the survey 1x every 15 days….go,figure. Does this mean I should find someplace else to frequent multiple times per week? And only shop dq 1x every 15 days like they want to reward my feedback with a dilly bar??

    What a shame!!!

    Reply
  6. kevin cundiff

    Always clean.
    Always suggestion for extra items.
    Bathroom low or out on toilet paper.
    good values on meal deals.

    Reply
  7. Laurie Lake

    The survey asks for a 19 digit survey code. The code on my receipt has only 14 digits and ends in a capital S. I read that others have had the same issue. Is this going to be corrected? This is very disappointing. Chick-Fil-A conducts the same type survey and I’ve enjoyed several free chicken sandwiches for completing.

    Reply
  8. Sandra Bowers

    We go to DQ at least 3 times a week. Have had the $5.00 lunch and it is GREAT. The blizzards we get are so good we try to taste them all. The service was AWESOME.

    Reply
  9. eugenio pannozzo

    Hello can’t take this survey because my receipt does not have a 19 digit code sorry can’t help you need to check this one out

    Reply
    1. Gerb

      My receipt didnt have the 19 numbers either. And what is with having 19 numbers. I thought they wanted our opinions not test our memory and sight focus.

      Reply
  10. Monte Owen

    I went by DQ in Clay, Alabama after church and had a terrible experience. I went through the drive thru and ordered a number one without mustard and ketchup. I waited at the drive thru window for 15 minutes watching workers playing around and not really doing anything. It wasn’t crowded so I know they didn’t have much to do but get my order. When I finally got someone to come to the window I was told that my order was coming right up. When I got it I first noticed that the burger was so hot I couldn’t even hold the bag. It felt like it had been put in a microwave and heated on high for a few seconds. My burger wasn’t a number 1, but a bacon burger with only ketchup and mustard, which were he two thing I asked them not to put on my burger. I got no lettuce, or tomato. The fries were not even hot, so to say I had a bad experience is an understatement. You guys need a major overhaul, and training like they do at Chick-Fil-a.

    Reply
    1. Julian

      Sorry to hear about your bad experience, but let me tell you about my recent experience at the DQ in Kyle, Texas. It is by far the cleanest, most professional and friendliest fast food restaurant I have ever experienced. The staff are adults and give customers the courtesy and service they deserve. What impressed me the most was how shiny clean everything in the facility was maintained. I witnessed one of the staff members wiping tables with a clean white cloth, not one that’s dirty and dingy that’s been used for days without washing. Even the restroom was shiny clean. Take my word for it, most DQ’s I have visited are favorable, but that doesn’t mean there aren’t any bad ones. Any how, When traveling, I will always stop at any DQ. It’s like a Texas stop sign. I love DQ.

      Reply
  11. bonnie cendejas

    my receipt did not have the id on the receipt either..
    Would like to have done the survery..Kathy & Greg were great at the Glenwood DQ.

    Reply
  12. Thomas Mason

    This was the worst visit I have ever had at a dq.we waited 20 min for are order,we order 2 sundries and a order of onion rings.Three people came in after we did and they got there order.

    Reply
  13. Teresa Taylor

    Awesome service and they greet you which is a MOST to me. Thank you DQ in Unadilla, GA.; Team Lakeisha, Nikki, & Flake

    Reply
  14. trudy ritchie

    if you only lhave two people to work a shift, rotation, or whatever you want to name it, you should be able to have your franchise open a minimum of hour s per day. this is the American way, warren buffet would be upset even by a small franchise of this caliber is not open each day a minimum of 8.0 hrs. to say the least. if nothing else have the convenience store operation as a back up or is that not. possible?????????????????????????

    Reply
  15. Sandi Coobs

    My receipt has only a 16 digitnumber just below the center of my ticket. It is cut off just after the words Validation Code. Now how can I enter this information?

    Reply
  16. rebecca Garber

    I was trying to do the yourfeedback.to but I could not find the survey id at all on the recept

    Reply

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