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Long John SIlver's Customer Satisfaction Survey

If you have recently visited Long John SIlver's, your feedback is wanted! Here's what you need to do to complete the Long John SIlver's Survey (located at www.mylongjohnsilversexperience.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Long John SIlver's and saved the receipt.

  • Step 1: Have your Long John SIlver's receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Have you recently enjoyed a tasty meal from a Long Johns Silver’s restaurant? If you kept the receipt, you can get a discount on your next purchase just by telling them what you think! All you have to do is take their Customer Satisfaction Survey and you will be rewarded with savings on your next visit.

How to get your discount coupon by telling LJS what you think:

  1. Make sure you have a recent Long John Silver’s receipt
  2. Visit www.mylongjohnsilversexperience.com to access the survey
  3. Enter the store number located towards the top of your receipt
  4. Type in the ticket number from your receipt
  5. Click “Start” to begin the short survey
  6. Answer each question based on your honest opinions
  7. At the end of the survey, instructions will be given on how to redeem your reward (usually a validation code or printable coupon redeemable for the offer printed on your receipt)

8 Comments

  1. Karen

    I do not have a receipt of my visit today. The manager refused to give it back when I asked for a refund after sitting in the drive thru for over 15 minutes. I am sorry that I became angry but feel that manager handled my situation and the rest of the customers in an uncaring manner. When I parked my car and came inside, there were customers waiting inside for their orders, too. Seems that food was not being provided in timely manner to dining room and drive thru customers. I love LJS and usually eat in the dining room at KFC/LJS on Hanes Mall Blvd. in Winston Salem, NC 27103. My receipt time was 6:17pm.

    Reply
  2. Katherine Roberts

    I ordered a 1 piece chicken w/fries $ 1.99 -also added a piece of fish $1.59 and order of onion rings $1.59. I took it to go and got home , very bad meal-everything was to crispy and cold also onion rings were so small and fried too crispy. The fish and chicken I believed had sat to long, they should not had serve after setting awhile. I may give it a second chance-but will tell them I’m checking order before I leave to see if everything is hot and not over cooked.

    Reply
  3. J. Haner

    I went to LJS today and ordered 3 meals with 2 sides with each of the meals I ordered, I ordered French fries and hush puppies as the sides with 1 meal but instead of the french fries I received coleslaw instead. The person the order was for was disappointed with there order.

    Reply
  4. john huddleston

    i enjoyed my experience at long john silvers store31174 excellent bunch of employees , i got my food in 6 minutes at my table . i want to thank them all, i will definately be back there i am known as smilin john . hot food imediately if thats what you want, then here is where you should go.

    Reply
  5. Lucas H

    I went to LJS the other day (don’t judge me) #sorrynotsorry and filled out the survey and got a $2 off my next meal coupon, not bad for a couple minutes of my day!

    Reply

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