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Dunkin' Donuts & Baskin Robbins Customer Satisfaction Survey

If you have recently visited Dunkin' Donuts & Baskin Robbins, your feedback is wanted! Here's what you need to do to complete the Dunkin' Donuts & Baskin Robbins Survey (located at www.telldunkinbaskin.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Dunkin' Donuts & Baskin Robbins and saved the receipt.

  • Step 1: Have your Dunkin' Donuts & Baskin Robbins receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Have you recently visited Dunkin’ Donuts or Baskin Robbins, and want to get your free food on your next visit? All you need to do is have your receipt handy, go to www.telldunkinbaskin.com, enter the 18 digit survey code printed on your receipt, and click “Start” to begin the survey.

Upon completion of the survey, you will be given a validation code to write down on your receipt. Just take that receipt in with you the next time you go, and enjoy your free food!

5 Comments

  1. Rita Kent

    Our Dunkin Donuts is new to our town They are friendly .Our last visit the young lady that was serving us had chocolate up and down her forearm and made no attempt to wash it off before she got our ice cream . They were not busy and other young ladies were just standing around talking. I am a Nana and I take my grand children there as often as I can I find the prices are higher than the other places close by .

    Reply
  2. William C. Trotter

    Dunkin Donuts/Baskins-Robbins employees in Zion Illinois courteous and professional. Ms Kellie always greet the customer with a smile. The service is great.

    Reply
  3. JDeaton

    I meet my friend every Monday for coffee and a donut. The shop has changed hands
    and it is very unpleasant to go there. The staff are rude and never smile. They have
    stop making the most favorite donut of all . We have managed to chose another kind
    but we are not happy. This Monday early in the morning they had very few donuts in
    the case. Also the ice cream cake selection had not been replenished for several visits.
    This DD needs some PR instructions and help on business practices. While I was there
    several customers came and went with nothing.

    Reply
  4. Robert T. Lippy

    On 9/30/2015 i was in store # 335467.Eat in order:780 tran seq no.1089780. survey code 78001-35467-0909-3052. at 9:30:24 am. I had two coupons. one for a breakfast sand with meat for $1.99 and one for $3.99 for six donuts. i was told i couldn’t use both coupons. not by the person that the register was assigned to but, by the person Siman P was training. I didn’t have a magnifiing glass with me to read the fine print and i understand the reasoning behind this, however,i was in the restaurant business for a lot longer than this Dunkin Donuts has been here or the one that was here before to give you some advice for your children that you have working there .You explain to the customer how the couponing works and that you will do this transaction for them this time as a consideration. That is unless you believe that having a customer leave over $1 or$2 and never returning and going to competitors and also telling other people they come into contact with about the experience they had is worth it then so be it. Remember when one customer conveys to other people that translates to 120 other people and etc. etc. etc.

    Reply
  5. Joni B

    I was recently at Dunkin’ Donuts and I am going to be honest I don’t usually even go to coffee/donut places but I was in a rush and needed a quick breakfast, let me just say it was to most disgusting donut I have had that I can remember! It was stale and dry, I would guess it was days old sitting out! I let dunkin’ donuts know what I thought at http://www.telldunkinbaskin.com because frankly I can’t imagine that they want people to be served old dry donuts!

    Reply

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