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Roche Bros. Customer Satisfaction Survey

If you have recently visited Roche Bros., your feedback is wanted! Here's what you need to do to complete the Roche Bros. Survey (located at www.tellrochebros.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Roche Bros. and saved the receipt.

  • Step 1: Have your Roche Bros. receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Roche Bros. says “Your family deserves the best”. They must also believe that you deserve free discounts for giving your opinions, because that’s exactly what you can get right now with their customer satisfaction survey, just visit www.tellrochebros.com and enter the code printed on your receipt. There should be a discount offer also printed on your receipt good for your next visit. At the end of this survey, just write down the validation code and take that with you next time you visit Roche Bros. to receive your discount!

7 Comments

  1. K. M. Mooney

    I like the cleanliness of the Norton store, except for section where the milk is sold. Many times there is unidentified materIal on the containers. When I spoke to the dairy person he said, “I know. That,s how they send them to us.” He didn’t get it that all products should be clean for health reasons. He should speak to the supplier or clean them up before they are put out for sale. The ladies at the Customer Service counter are always polite and helpful.

    Reply
  2. Janet B. Ritch

    Kevin McCafferty is one of the manangers at the Marshfield Roche Bros. He must expect a lot of his staff because the store is always neat and clean , and the displays of produce, meat, flowers and fish are always fresh and appealing. i like the fact that the aisles are wide and well lit. I know where everything is located because of the clear signage, and can zip in and out in 10-15 minutes.
    We drive from Duxbury and shop at this store faithfully because I read the flyers and most of the sales are on things that we need anyway. Also we are a retired couple, and I dislike the offers that make you “buy one, get one free” as I don’t need to stockpile grocery items. Janet and Roger Ritch, Duxbury

    Reply
  3. Mellodie Stanton

    Roche Bros. in North Easton delivers my groceries as I am disabled. I am on the second floor and sometimes have a large order but never once have I had any complaints from the individuals who deliver to me.
    I have a couple of favorites and try to get my groceries on the days I know they will be in my area. Michael Wallace and Giiberto (don’t remember last name) Gil delivers here on Mondays so try to order for that day.
    He and Michael are both very efficient and on time which is much appreciated. You can tell they take pride in their jobs which is nice to see in this day and age. You are very lucky to have them both.

    Reply
  4. Christine Phillips

    Sudbury Farms is always excellent. Staff goes out of their way to help especially the seafood staff. I really appreciate their honesty on the date of product delivery.
    However, one safety item that concerns me is the handling in the meat dept. I frequently purchase Bell and Evans chicken. While the butcher wears glove to put the chicken in the paper, when he wraps it he does not change gloves and hands me the wrapped chicken with contaminated gloves. I have mentioned this several times over the years and have given up. In fairness to the current manager I have not addressed it because nothing was changed over the years. What I do is take a plastic bag when the butcher hands it to me to avoid possible samonella contamination.
    We shop several times a week in Sudbury Farms.
    The cashiers are always courteous especially June.

    Reply
  5. Lawrence J.Delaney,M.D.

    Karen Is as fine as can be desired as a cashier and I am .Certain in all her roles ,mother ,wife and good citizen
    Sincerely,
    Lawrence J. Delaney ,M .D .

    Reply
  6. Lawrence J.Delaney,M.D.

    Karen is and has been delightful to deal with . If you have any questions please do not hesitate to asl.
    Sincerely,
    LAWRENCE J. Delaney, M.D.

    Reply
  7. Elaine Landa

    Great shopping there. I’m very disappointed you are leaving Randolph. As as senior
    citizen taking out bundles and over friendly atmosphere.

    May be you will change your mind.
    Elaine Landa

    Reply

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