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Ruby Tuesday Customer Satisfaction Survey

If you have recently visited Ruby Tuesday, your feedback is wanted! Here's what you need to do to complete the Ruby Tuesday Survey (located at www.tellrubytuesday.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Ruby Tuesday and saved the receipt.

  • Step 1: Have your Ruby Tuesday receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Ruby Tuesday really wants your feedback, and they are willing to reward you for your opinions with discounted food! All you have to do to get your discount coupon is fill out their short online survey – www.tellrubytuesday.com – and enter the survey number printed on your receipt or invitation. At the end of the survey, jot down the validation code displayed on the screen, and just take that receipt in with you next time you visit to get your discount.

15 Comments

  1. Allison R. Solesby

    My daughter and I just finished dinner at the 4600 Devine Street location in Columbia, SC. I am not typically delighted as a customer by any service I receive at a restaurant or any other retailer. Most of my experiences involve employees talking to one another, no eye contact, and expressing desire to get off of work.

    I can honestly say our experience this evening was absolutely fantastic as a result of the excellent customer service Johann provided us. She was pleasant, made eye contact, expressed a genuine interest in the quality of our food, and pleasing us as her customer. We both felt valued and appreciated for our decision to dine at that location tonight. As we were leaving, I asked to speak with the manager, and he promptly came out to speak to us. I shared our delightful experience and he shared we were her second customer today that shared the same information with him. Clearly, she values her customers and has a genuine desire to provide quality customer service.

    Thank you, Johann!

    Reply
  2. charles j pillar

    i am 72 yrs. old and i always enjoyed ruby tuesdays. my son purchased a 100.00gift card #6137 3514 1004 8367 in march for my birthday also gave me the bonus cards 2 of 15.00 each but i was ill &didnt use my card until june the 2 bonus cards expired &i tried to use them,of corse they were turned down which i think is unfair like i said i like your establishment but do not think it is fair to me or my son

    Reply
  3. George Engler

    I misplaced my receipt so no number. But the restaurant in Fort Walton Beach FL on Beal Parkway is simply outstanding. Sarah waited on us Saturday July 15 2017 . Could not have asked for better service . The other impressive thing was that my burger was cooked perfectly. You say no big deal, in this day and age its a big deal. Unless your at a real upscale Steak place it’s tough to get medium rare on a burger. Well they have consistently done a super job on any food we have received.
    Just my two sense you have a good house on Beal in FWB

    Reply
  4. Liz

    Respectfully request that the biscuits, or some sort of baked bread. be reinstated. I have always had bread served with my meals at other restaurants and I believe this absence of bread will cost you some customers.

    Reply
  5. Julie Gates

    I am so upset that you do not have the biscuits any more. Seemed like a long time to get food, but that was biscuit fill time. Also at the end of the meal- Bourbon chicken and 2 vegetables (which I always get) I was HUNGREY which I never have been before. Dessert would not have filled that void. Please reconsider. We were told it was going to be replaced with 4 different breads, but they weren’t offered, was told there were some on the salad bar.

    Reply
  6. Carol Henroid

    I ordered the Pork Chop at the Valley Park, MO site…I thought it came with 2 sides so I ordered green beans and cauliflower. My bill charged me $1.99 for the cauliflower. With the entree being $16.29, I think 2 sides SHOULD be included! I also ordered an extra side of mac ‘n cheese…$4.38 is more than I expected it to cost! I did not order from the bar nor did I get dessert…My bill was $27.77 for lunch 🙁

    Reply
    1. Anonymous

      If you want to spend less for lunch go to a fast food you can’t go to a sit down restaurant and expect to spend 5 or 10 dollars on something of what you ordered or simply read the menu it tells you everything you need to know.

      Reply
  7. Fran agnone

    My friend and I ate at ruby Tuesday sat. I have been there before and was great. Saturday my food was cold , tertible
    service, two mistakes with the order. I was upset. Did not say anything . All very very young workers , need some good managers, austintown, Ohio rest

    Reply
  8. jesteane ragland

    My husband and I visit Ruby Tuesday very often , we enjoy the food . All the help there are
    always nice

    Reply
  9. Robin Mathis

    Me and my husband had been a big fan of Ruby Tuesday’s until we ordered the bourbon chicken and I was not able to eat mine, my husband ate his but didn’t like it. With it being $12.59, that was a lot to toss. We complained to the Manager at the Wilkesboro, NC Restaurant, and she told us they paid $$$$ to change the sauce! She saw I wasn’t able to eat mine, but didn’t offer us a discount, etc. We had ordered this in the past and really liked it when it was the old sauce. The salad was good, the dressing (Ranch, not fat free) was sour.

    Reply
  10. Joanne C

    I love Ruby Tuesday’s, I go out to lunch there with my mom when ever we get the chance in Mason City, IA and we had Steve as our server last time and he was great so I filled out the survey at http://www.tellrubytuesday.com ! I enjoy the great food options and atmosphere every time I go!

    Reply

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