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Whataburger Customer Satisfaction Survey

If you have recently visited Whataburger, your feedback is wanted! Here's what you need to do to complete the Whataburger Survey (located at www.whataburgersurvey.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Whataburger and saved the receipt.

  • Step 1: Have your Whataburger receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

18 Comments

  1. Gloria Ramon

    I have been going to Whataburger for a very long time I stopped going because they would always mess up on my food I finally give it another chance and this time they got my burger right but this time they had a hair in my food I’m over here gagging on a hair

    Reply
  2. Erika Montanio

    They ask you to take a survey then it doesn’t allow you enter the code so I’m guessing they really don’t want to hear the feedback from customers. So I will just voice my comments here. We have always loved Whataburger so traveling back from Mississippi we decided to go with what’s always good with the exception of td. We just left the Orange, Texas location on 7241 IH 10. We received all 4 burgers cold the only thing hot were our fries! Very disappointing. At least we know where not to stop next time.

    Reply
  3. Vanessa

    The Whataburger in Tucson on St Mary’s is horrible. The frys are always old the burgers are dry. It takes them forever to get an order out. So done with whataburger and word of mouth is the best advertising.

    Reply
  4. Margie Garcia

    Tried to fill out survey. Unable to, says it has too many characters, but it has all exact characters on receipt. 0605-******-***391. Ordered a #1. ML -Whataburger w/large cheese fries, drink to go, drive thru. Got home with a patty melt. & now I can’t continue with survey for a free whataburger offer. Overall disappointed

    Reply
  5. Rona Allen

    Whataburger Restaurant #928 Killen, Texas is wonderful. They have the absolute best
    service. A young lady by the name Julissa Marquez provided was an excellent customer service representative. I wanted to state this
    fact on the survey however it would not navigate the site

    Reply
  6. Stuart Wilson

    I’d be happy if I could just get my survey code entered in your software to start the survey! WTF!!!

    Reply
  7. Daniel Stewart

    I have visited my favorit Wataburger on 4/13/17 at 09:34:15 am I was trying to take the survey and mist the spot to enter the code 0413-090729-540214 for validation. Now it will not let me take the survey. What makes it my favorit is the way I am greeted and the additude they have when it comes to the customer. And I think they should be commended for it. It keeps me comming back.

    Reply
  8. Russ V.

    I have eaten at many whataburgers and have always gotten good food and good service. Moved to Rockport Texas and discovered the WORST Whataburger there is. I am SO disappointed I am never going to do business there again……absolutely terrible!! Bad food and bad service!!

    Reply
  9. Robert M. Jenkins

    I grew up in Texas eating Whataburgers regularly. Now that I live in Farmington New Hampshire it is always a treat to find a Whataburger when me and my wife travel. Always TASTY.

    Reply
  10. Juanita Lepe

    We come in from Kansas so as soon as we can get to A Whataburger we stop, always been satisfied with food and service

    Reply
  11. Juan rojas

    Went to Whataburger at 1:00 a.m. and placed an order of two Monterrey melt with jalapeño peppers drive thru, it was my wife and I, 12 minutes after we leaved due to the car ahead of us was still at the window, the last time we went we spent 30 min waiting dine in, received the order with very cold french fries. Very sorry service and dinning room very dirty, missing napkins and straws.

    Reply
  12. Melba

    HaPpY with your service as always, my order made to my satisfaction and FRESH. The fries were just fried, not soggy, overfried or kept warm like some other places I’ve been to!!

    Reply
  13. Billy

    Very unhappy with the whataburger store in Moore,Oklahoma I order at 9:05 n didn’t receive my burger n patty melt until 15 minutes later because the employees they would have better time of playing around in the back n still gave me the wrong the food very disappointed

    Reply

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