Customer Satisfaction Survey

Customer Feedback Is Important

Your Opinions Matter

Your opinions help create better customer experience in the future, for you and others.

Honest Answers

Your honest answers to survey questions is important for improving customer experience.

Timely Feedback

Your timely feedback is important to have your recent customer experience fresh in your mind.

Message Received

Your feedback (good or bad) is very important for future improvements with customer service.

Ready to Speak Your Mind? – Cabelas Survey (START NOW)

Cabela's Logo

Cabela's is currently inviting customers to complete a customer satisfaction survey. An invitation to the survey is currently being printed on select receipts.

About the Survey:

The survey is located at

This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to Cabela's.

Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). This is what I like to call a "Survey Reward".

"Survey Rewards" are given to you as an incentive to give your valuable feedback as a customer.

If your receipt states that there is a reward (such as a free coupon, or sweepstakes entry) getting your free Survey Reward is simple.

Getting started with

Here's what you need to do to complete the Cabela's Survey (located at and redeem the offer printed on your receipt:

  1. To get started, visit
  2. Read over the quick and easy instructions
  3. Make sure you have your receipt in hand
  4. Click "Start Survey" to begin

Enter Survey

Ready to Speak Your Mind?

26 Responses

  1. received two automated phone calls from Cabela’s telling me that my order with (4) items was ready for pickup. I drove 50 minutes to the store to find only (1) item was ready for pickup. That is NO good!
    I plan on canceling the order and hopefully getting it in the store.
    I also have a Massachusetts LTC and a Massachusetts drivers license along with a CCW license from Maine. I got to the store to pickup my entire order and was able to leave with the range bag I purchased online. No one said I needed proof of being a Maine resident. Your automated system again failed to provide me with assurance in being a consumer at your stores or website. My driver’s license address should have indicated and prompted a response that unless I was a resident of Maine would I be able to purchase a firearm. New customer, new Club member and we are off to a bad start.

  2. I would like to thank Outfitter Associate Gunda (Hamburg, PA) for her help. I couldn’t find what I was looking for on the website, but I went to the Hamburg store anyway figuring I could get something close. When I explained to Gunda what I was looking for, she knew immediately what it was (5.11 Tactical trousers) and took me right to them. I bought two pairs of exactly what I wanted. I myself work at Walmart in Mechanicsburg and I sometimes have opportunity to help customers, so I know it takes knowledge and effort to do it right.

  3. I’ll like to say that my experience at Cabela’s for the first time was an amazing one. With the assistance and guidance from Ms Tammy Collins an associate at Cabela’s was outstanding one. Ms Collins is a great asset.

  4. Tried to fill out survey but site locked up at the end. High prices and low stock in reloading dept will have me shop elsewhere in the future. A shame because I’ve spent a lot of money there in the past.

  5. Took the survey and the girl that helped me was very helpful and friendly but at the end of the survey there was no place to enter her name or number…Karen S. 164069

  6. Went to Cabela’s in Charleston WV. Had great service. I tried to do survey but my receipt didn’t print clearly. Steve Dean and Jared Bowen were excellent to us. Wanted to do survey to help them win contest for a free meal

  7. I went to Cabelas in Hamburg, PA to purchase a shotgun. the salesman’s name was Warren. He was extremely knowledgeable, and an asset to your firearms department. There was some confusion on the paperwork after the purchase, but Warren was very helpful. He is a Five Star Employee.

  8. stopped in the cheektowaga ,n.y. store today 11/26/18 .as usual confusion, at the cashier…but thats to be expected…the cashier named MISSY , took full control of the the other cashiers dilema,got it straightened out in a few mins.i have seen her do this at other times…she is a plus in the front of that store.a few more employees like her,and it may make your trip there enjoyable..

  9. Well the survey failed, I guess they don’t really want to know how the customer service was. Too bad, it really was good…

  10. Sad. Customer survey locked up half way through. Now I can’t complete the survey since I started it and it locked up. Survey rating poor

  11. Why do you have to download software to track the things you do on your computer to take the survey?
    I phoned it in. Don’t need to be watched over.

  12. I recently retired and have not fly fished in years. So I visited my local Cabelas in Rogers, AR and visited with the Cabelas employee (Lee Youn) working in the Fly Fishing area. Lee took the time to answer ALL my questions and gave me some great choices on the type products for the fishing I was going to do.
    Lee was very knowledgeable and saved me I’m sure a lot of heartacke once I reached the White River to fish Rainbow and German Brown Trout. I had a blast and caught a lot of fish. Lee is a GREAT reflection of the quality of equipment and service your Rogers, AR store gives every customer. I feel Lee needs to be appreciated and I hope this information gets back to him.

  13. site is a joke
    it asked for a receipt number that starts with an x and my receipt has no x in the bar code number

  14. I do NOT have any issues with any of the Cabelas store’s I’ve been to or ordered from My father is not with us any more but even back then, he always received what he ordered to the TEE with in three business days and now with the discounts and reward program’s it’s a pretty good place to get what a lot of the outdoor places do NOT have.

  15. Very disappointed with Cabela’s…. I’m a disabled veteran on a limited income and today was denied 10 percent discount that was always given, matching Bass Pro, I have both stores available and been choosing Cabela’s over Bass until now. Customer service was not very friendly with me. Told her my business would go to Bass Pro in the future.

  16. Entered my receipt number and did suryvey. But it didn’t give me my coupon code for my $20.00 off. Tried to re-enter information but it wouldn’t let me, it said that receipt number and survey was done. What a scam.

  17. I recently purchased a combo 6 pack of goose decoys from the North Side Cabela’s Store in Edmonton, Alberta. The people (Cam and Briana) that helped me select the product for purchase were very helpful and answered any questions I ay have had. I highly recommend these two people (Cam and Briana) be sent for management training in order to pass on there patients, and readiness to help a customer on need. I say this because this kind of help is rare and that todays very young people only get jobs in order to collect a paycheck without truthfully earning it.

  18. I tried to do the Cabela’s on line survey my receipt # is 990011072225172683.

    The survey site says this is an invalid #.

    I called your toll free number and did the verbal survey there.

    How do I know I’m going to get my $ 20.00 dollar off certificate (no hints with the telephone survey.

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