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Church's Chicken Customer Satisfaction Survey

If you have recently visited Church's Chicken, your feedback is wanted! Here's what you need to do to complete the Church's Chicken Survey (located at and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Church's Chicken and saved the receipt.

  • Step 1: Have your Church's Chicken receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

I love good fried chicken. And Church’s Chicken is (in my opinion) a very good fried chicken joint. But I also love saving money. If you’re a cheapskate like me and like your fried chicken, this is the perfect opportunity! Just tell Church’s what you think about your past visits there, and get a discount on your next purchase! Get started by visiting, enter some basic info from your receipt, and click “Start” to begin the short survey. Upon completion you will be given instructions on how to redeem the offer printed on your receipt. Usually this will involve simply writing down a validation code on your receipt, or printing a coupon – both redeemable for whatever the offer is that’s mentioned. Enjoy your savings on some delicious fried chicken!


  1. Denise

    Your policy states 2 surveys per household per month. So why won’t your site let me do my second survey for the month of November 2017? Not cool!

  2. Beverly Jones

    I most definitely wanted to do a survey after my visit at the drive thru yesterday but alas, I was not given a receipt. I’m sure for good reason.
    I tried to order one $5.00 3 strip meal with 1 side corn and 1 side fries. Out of corn she say’s. So I ask her what other sides are there? She say’s They’re On The Sign! So I order okra.
    Order the 2nd $5.00 one Sides are mashed potatoes and another okra because I don’t see the sides on the SIGN!
    So should have been 1 with fries and okra, 1 with mashed potatoes and okra. Original
    These are supposed to included a jalapeno popper and biscuit.
    What we got: 1 with mashed potatoes and a bag of okra. 2 of the 3 strips were spicey, not original.
    1 with 2 bags of okra
    No fries and no poppers, no fork for the mashed potatoes, just rudeness and total fail on order. Of course she didn’t give me a receipt.
    This is in Willis, TX Very soon Hartz Chicken Buffet will be opening here.

  3. J B K

    Every time I try to give my feedback and get free leg, thigh or tender, site says my recent receipt has expired. Doesn’t sound like Church’s really wants to give its customers a freebie!

  4. John gomez

    Great personalized service…they knew what i wanted before i ordered0! Freshchicken that is..clean smiles .andrea was so freindly and knowledge able..nice cook with great smile and great manager with excellent store #10 san antonio texas

  5. Betty Hagler

    I was so disappointed When I went online to do survey, was told I could not do survey because was allowed to only do two a month, never been told such a thing this is false representation, Have to find another chicken place.. Churchs is the looser


  6. coretta minter

    I was there August 30, 2017 the I was there this time less than 5 mins and I was not told It will be 20 mins before chicken is ready. This was the first time within three months

  7. Nekole Cook

    I went into churches in bham ala. Churches restaurant 142. The worker that took my order was very great. While taking my order. What happened while I was there was very disappointing. A guy worked there came in singing rap music and using so much profanity. I had to cover my kids ears up and send them to the car. I always eat and love churches chicken. He wasn’t dress like he was coming to work. The manager had asked him to go and fix his self up. Please get this churches chicken back to like it used to be. A family restaurant,. Thank someone who loves chicken.

  8. Evelyn Naylor

    I think it is very good to be able to get the spicy chicken it is so wonderful .I love the chicken because it hot 😨 and fresh. I also like the regular chicken for it’s freshness , my family love regular but I put hot also.

  9. Virginia Darty

    I bought some Church Chicken the food was hot it took less than 5 minutes before they wait me. everyone was nice and polite I had everything in the bag I don’t need the food will taste good

  10. Alexis Garcia

    i was there on 07/11/2017 around 8pm on the Riverside location there was a hispanic looking guy on the drive thru very polite, attentive, nice and fast moving. The line was moving fast they parked me and said tenders were going to take around 5-7 mins. they did took around 5 mins but i had everything i needed in the bag including napkins, sauces, gravy etc.

  11. Esaw Soriano

    Hello I have been trying to on the but it will not let me.I have used my laptop,desktop,cellphone and it still will not let me take the suvey. I have even tried on the same day I get the reciept and it will not let me.

  12. Trish Morris

    I visited churchs yesterday and had a similar problem. I had to tell the lady 2 times at speaker then pulled around and she called the order out to me of course wrong order so i repeated again. If my. G.daughter wasnt begging for mashed potatoes i wood of told them to shoove it where the doesnt shine.when i got the food it was all wrong. Thanks for a bad experience. I personaly love churchs chicken but not y.terday.

    1. kathy shinpaugh

      your lucky, got the mashed pot and had to throw them out, worst then the cheap instant ones, chicken sucked, now Kentucky friend chicken is so much better, had a new man there and he kept saying we are waiting on a delivery, waiting on a delivery, the crust on the chicken wouldn’t even stay on the chicken, should have ate there, cause then I could have taken it back for my money.

  13. Yama

    I have no receipt. I was at Line and E.70th. They made use wait for 5 min before taking our order. Upon arrival to the window we had to repeat our whole order. The young lady said we had to wait on chicken, which was fine. Was asked to drive up. Order never was brought out. Upon arrival at the window again we had to repeat our order again (this make 3rd time). No kind of rush, it was only 2 guest inside and one other car. When I ask for a receipt none was given. They were very slow and Manger looked like she was moving even slower. Very bad customer service. Never will visit this location again.


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