Dollar General
Customer Satisfaction Survey

Customer Feedback Is Important

Your Opinions Matter

Your opinions help create better customer experience in the future, for you and others.

Honest Answers

Your honest answers to survey questions is important for improving customer experience.

Timely Feedback

Your timely feedback is important to have your recent customer experience fresh in your mind.

Message Received

Your feedback (good or bad) is very important for future improvements with customer service.

Ready to Speak Your Mind? – Dollar General Survey (START NOW)

Dollar General Logo

Dollar General is currently inviting customers to complete a customer satisfaction survey. An invitation to the survey is currently being printed on select receipts.

About the Survey:

The survey is located at

This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to Dollar General.

Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). This is what I like to call a "Survey Reward".

"Survey Rewards" are given to you as an incentive to give your valuable feedback as a customer.

If your receipt states that there is a reward (such as a free coupon, or sweepstakes entry) getting your free Survey Reward is simple.

Getting started with

Here's what you need to do to complete the Dollar General Survey (located at and redeem the offer printed on your receipt:

  1. To get started, visit
  2. Read over the quick and easy instructions
  3. Make sure you have your receipt in hand
  4. Click "Start Survey" to begin

Enter Survey

Dollar General is now offering a chance to win a FREE $100 gift card. No purchase necessary.

All you need to do is visit and enter for your chance to win. If you have not recently made a purchase at Dollar General, you can enter by mail without purchase.

Follow the directions for that process at if you’d like to enter without making a purchase.

Here’s how to complete the Dollar General Customer Survey:

  1. First you need to have a recent receipt from DG
  2. Visit to start the survey process
  3. Look at your receipt to find the Time, Store Number, and 15 Digit survey code. Enter that information and click “Start”
  4. Answer the questions with your honest opinions
  5. If prompted, don’t forget to opt-in to the contest for your chance to win

Ready to Speak Your Mind?

14 Responses

  1. I love to shop at Dollar General I shop at dollar general at least five
    to six times a Month, or more. The prices are great. The store is neat.
    Great Store


  2. I shop at Dollar General stores once or twice a week, usually a very positive experience.
    Today at the 1207 Centreville Ave, Belleville,Il store there was a rude female stocker there. I left and shopped at a different dollar general store on Carlyle Ave,Belleville Il store. A very positive experience at the Carlyle Ave Store.

  3. I was in your Fenton, MI store on 5-14-19. Candy bars were buy 3 get 1 free. When I checked out I notice I was charged for the 4th candy bar. I questioned the cashier and her reply was you must use digital coupon. No offer to help on how to get this coupon. Also purchased too pieces of clothing, sign posted 1/2 off. Both items were 12.50. I was charged 10.00.

  4. I tried to submit a completed survey, but kept getting a prompt for a valid email address. My email is valid. What do I do?

  5. You think a big company you would have the stores looking better outside. Is it a weed or grass growing in mulch beds

  6. I am so happy to have our own DG right here in Illiopolis.
    They give me excellent service, and are very nice.
    This time I stopped at the DG on the highway outside Decatur. And everyone there was attentive, and I felt right at home.

  7. I answered servey and tired too submit it into the sweepstakes but it will not take your email…..i tired 2 different emails and it’s giving me an invalid fault so I was not able too enter in sweepstakes

  8. My wife and I visit our local Dollar General on a regular basis. We live in an area which does not have a walmart nearby, so dollar general is there to save the day! Friendly workers, easy access, low prices. Can’t ask for much more!

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