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Dollar Tree Customer Satisfaction Survey

If you have recently visited Dollar Tree, your feedback is wanted! Here's what you need to do to complete the Dollar Tree Survey (located at www.dollartreefeedback.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Dollar Tree and saved the receipt.

  • Step 1: Have your Dollar Tree receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

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3 Comments

  1. Terri J Stewart

    Tonight I was in the Carson City Store and was injured by the Manager. I am recovering from major surgery and am not walking well. When I want to the cashier, he was shouting thru the store about how no matter what, to not double bag items, even if the customer requests it. Only if the customer demands it to do it. Store policy he said. Then he yells thru the store that they also will not be offering to help people out of the store. To me, who can only walk slowly. I told him that he was being rude. And he was. And that is why I liked to shop at the other dollar store in Carson City because they are simply so nice there. He started yelling everything he said to me, to build his audience. Pounding keys, pounding everything at the register. His temper was building. I asked many times for my receipt to get away from him because I thought he would strike me. I said nothing during this time. But he would not give me the receipt so I could leave. When he finally got it, he scrunched it in his hand and held it above, so I had to really reach for it. Again, I am recovering from major surgery. Reaching like this injured me. I told him he was rude and that he could bite me. He blew up then. Stared yelling at me to never come in the store again. I informed him I had done nothing, and he could not keep me out. He told me I was not allowed to come in and complain like that. All at the top of his lungs, so everyone in the store could see what a professional he is. I intend to pursue this injury claim as it was due to his treatment of me, and refusing to just hand me the receipt like someone sane. Apparently, this is the standard of excellence in Mangers for Dollar Tree. To have a Manager that is abusive to a woman that just simply thought the other store was nicer, and to force me to hard reach for a receipt that again, injured me, and then to yell at me when I left. This caused injury and great undue unnecessary stress. And I needed help out of the store, and he made it clear when I walked up that I was not getting it.

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  2. Ms. Kim Y. Jackson

    I visited the store located at 7065 Magnolia Ave. on April 9, 2017 and had the most negative experience with an assistant manager named Mattie Tremble. I would simply like to state that as a former executive of a Target store in which I held 2 positions I was dismayed at her lack of knowledge or unwillingness to void items that the customer no longer wants. She would rather short her employee’s drawer by cashing out the transaction but this in my world is tantamount to theft because the drawer will reflect a negative balance of what monies were not added! She thinks that she can force the customer to just mysteriously come up with the money instead of just performing a void which is within her power and is her responsibility as a key holder. She is rude, put her hand in my face and spoke condescendingly to me and does this with other’s as well. The manager above her and the other employees that I have encountered are quite nice however; she should not be working within this community with her personality flaws and her business practices are affecting the bottom line of the company and that will in turn affect the profitability of this particular store! If Mattie Tremble is allowed to continue to work in this location she will continue to push more of this community out and the store is not self sustainable so the end result may very well be the closing of a store that we need. Please investigate her voids, complaints, etc. from the start of her employment at this store and correlate the loss and you will see for yourself that you cannot afford team-members such as this within your company.

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