Customer Satisfaction Survey

Customer Feedback Is Important

Your Opinions Matter

Your opinions help create better customer experience in the future, for you and others.

Honest Answers

Your honest answers to survey questions is important for improving customer experience.

Timely Feedback

Your timely feedback is important to have your recent customer experience fresh in your mind.

Message Received

Your feedback (good or bad) is very important for future improvements with customer service.

Ready to Speak Your Mind?

Houlihan’s Customer Survey (www.houlihansfeedback.com)

Houlihan's Logo

Houlihan's is currently inviting customers to complete a customer satisfaction survey. An invitation to the survey is currently being printed on select receipts.

About the Survey: www.houlihansfeedback.com

The survey is located at www.houlihansfeedback.com

This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to Houlihan's.

Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). This is what I like to call a "Survey Reward".

"Survey Rewards" are given to you as an incentive to give your valuable feedback as a customer.

If your receipt states that there is a reward (such as a free coupon, or sweepstakes entry) getting your free Survey Reward is simple.

Getting started with www.houlihansfeedback.com

Here's what you need to do to complete the Houlihan's Survey (located at www.houlihansfeedback.com) and redeem the offer printed on your receipt:

  1. To get started, visit www.houlihansfeedback.com
  2. Read over the quick and easy instructions
  3. Make sure you have your receipt in hand
  4. Click "Start Survey" to begin

Enter Survey

If you’ve recently visited Houlihan’s, then they want to reward you for your opinions!

To get started, just complete the Houlihan’s customer feedback survey and find out how to save on your next visit.

Just go to www.houlihansfeedback.com, enter the code number printed on your receipt, and click “Start” to begin the survey.

Upon completion, you will be instructed on how to redeem the offer printed on your receipt.

This will most likely be either a validation code which you write down on your receipt, or a coupon which you can take in with you to redeem the offer.

Ready to Speak Your Mind?

9 Responses

  1. We were at an event in Champaign IL this past weekend. We went to one of your restaurants for dinner.
    My husband ordered Meatloaf #9, a staple on your menu. When it arrived it did not have on the plate what was listed on the menu. The waitress plopped the plate down and we questioned the veg. that was on the plate, as it was not the one listed on your menu. t was a vegetable that he would not eat. Asked to replace it with some other veg. She stated there was no replacement and then went on to
    say that the veg on menu was out of season. Really!
    You need to train your staff on the proper way to handle your customers. If you have not customers you do not make money and the staff will not have a job.

  2. My worst visit to Houlihan’s. I’ve always had great time, great food and drinks! But this visit was a disaster. Waitress was not interested in serving, she was chatting with one table for ever and then when we got her attention she came to serve. Order was taken correctly, drinks came in after 10 minutes. When we ordered the second drink, the new wine glass had red lipstick all around the rim, so again, wait to get the waitress’ attention, she did look surprised and took the glass back to the bartender, he put the glass aside, she gave him a clean glass, and then he emptied the wine from the contaminated glass into the clean glass, put that behind the beer taps and then the manager (Dominique) came in, he gave her the glass with the contaminated wine and she brought it to our table without a word of apology, so I asked her for the manager, she said she is the manager, so I asked her if she knew why I asked for the manager, “oh that’s why I brought your wine to apologize” was her answer, so I explained to her about the contaminated wine in the new glass, she took it back without a word and disappeared. So I waved our waitress and told her to cancel our new drinks and get me the bill. The bill came with the wine as a “complimentary ” drink, so , on top of providing an unhealthy service, they are now fixing the register to show a comped drink to cover up of a big violation in health, sanitation and of course customer service. Never have I expected that from Houlihan’s.

  3. We visited Houlihan’s Richfield location yesterday ( 3/15/18-St.Patrick’s Day.) My wife & I came for corn/beef & cabbage. Service was good, food was something far less than good.
    Corn/beef was very dry,tough & tasteless. Cabbage was not cooked & all the food was lukewarm! For $15.95 a serving it was a real disappointment.

    Our sales receipt code # was 8574 1346 0304 50217

  4. October 9, 2017 at 3:24 PM
    Joshua R was our server he was very personable and we had excellent service. Joshua
    made a fresh pot of coffee for me which I appreciated. My husband and I had an enjoyable lunch experience.

  5. we want to compliment your server Ross H and assistant Leo, professional, kind courteous, and very customer service , and your greeter and all your staff….. Store number 167 Park Ridge Il.

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