O'Reilly Auto Parts
Customer Satisfaction Survey

Customer Feedback Is Important

Your Opinions Matter

Your opinions help create better customer experience in the future, for you and others.

Honest Answers

Your honest answers to survey questions is important for improving customer experience.

Timely Feedback

Your timely feedback is important to have your recent customer experience fresh in your mind.

Message Received

Your feedback (good or bad) is very important for future improvements with customer service.

Ready to Speak Your Mind?

O’Reilly Auto Parts Customer Survey (www.oreillycares.com)

O'Reilly Auto Parts Logo

O'Reilly Auto Parts is currently inviting customers to complete a customer satisfaction survey. An invitation to the survey is currently being printed on select receipts.

About the Survey: www.oreillycares.com

The survey is located at www.oreillycares.com

This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to O'Reilly Auto Parts.

Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). This is what I like to call a "Survey Reward".

"Survey Rewards" are given to you as an incentive to give your valuable feedback as a customer.

If your receipt states that there is a reward (such as a free coupon, or sweepstakes entry) getting your free Survey Reward is simple.

Getting started with www.oreillycares.com

Here's what you need to do to complete the O'Reilly Auto Parts Survey (located at www.oreillycares.com) and redeem the offer printed on your receipt:

  1. To get started, visit www.oreillycares.com
  2. Read over the quick and easy instructions
  3. Make sure you have your receipt in hand
  4. Click "Start Survey" to begin

Enter Survey

Here’s a good one – O’Reilly Auto Parts is offering all customers the opportunity to win $5,000 cash! All you need to do is give your honest opinions via their customer satisfaction survey, and you could win a cool 5 grand!

Here’s how to get your chance at winning $5,000 cash from O’Reilly Auto Parts:

  1. You must have a receipt from O’Reilly with a survey code
  2. Visit www.oreillycares.com to begin
  3. Enter the survey code located in the middle of your receipt
  4. Click “Start” and begin the O’Reilly survey
  5. Answer the questions honestly, they don’t want liars here
  6. Upon completion of the survey, you will be asked to enter the $5,000 sweepstakes (say yes to this of course)
  7. Cross your fingers that you will soon be $5,000 richer from shopping at O’Reilly!

Ready to Speak Your Mind?

11 thoughts on “O’Reilly Auto Parts Customer Survey (www.oreillycares.com)”

  1. placed an order at the location in land o lakes florida,never recieved a phone call about order, and now the person on phone told me that i never placed an order, i prepaid for the order,not once did anyone when i went to the location even act like they wanted to help me but it was more of an inconvenience,The part was a 9 dollar part ,totally un acceptable and i will be contacting corporate

  2. On Sunday, May 31, I stopped by the O’Reilly Auto Parts store on Hwy 180 in Silver City. I was trying to resolve a fuse issue with my 2003 Honda Civic, so that my cell phone could charge. I admit, I’ve never changed any fuses before! Also, I’d never been in an O’Reilly Auto Parts Store before that day! Although they were pretty busy that day with a steady stream of customers, there were two employees who were extremely patient with me while I came in and out, trying to decipher the fuse problem. I would like to thank Andy and Jose. They were knowledgeable, kind, and most of all PATIENT!! When needed, I will definitely be returning to an O’Reilly parts store again. THANK YOU, Andy! THANK YOU, Jose! Molly Long (Santa Fe, NM)

  3. On February 29, 2020 I was assisted by Barry at the Fort Collins, CO South store #2725. He did an outstanding job of helping me diagnose a problem with my friends care. He really impressed me with his customer service and positive attitude! Excellent job Barry!

  4. Last week we went to the store in Redmond WA to replace the old windshield wiper on my Suburu Forester. All 3 of the staff gave suggestions on the best wipers to replace the ones that I purchased within the past year that for some reason did not work properly, and discussed this and came to a specific recommendation. Kyle ended up being our main staff person and he searched tirelessly and finally found our account to get us the replacement covered and installed it. I am writing this to commend all the staff and Kyle in particular for helping us with the courteous and great service.
    Thank you.
    Joel Konikow
    Mercer Island WA

  5. Why does the survey go into grocery and other products that have nothing to do with ORielly Auto Parts. I stopped the survey was not comfortable do this one.

  6. Siloam Springs store sold me the wrong parts told me wheel bearings were built in the part then bought a chilton book have about 200.00 in everything when all I needed was 16.00 bearings like I asked for. The guy working behind the counter then tried to say I must have asked for the wrong thing which was (bearings) to begin with !!!!!!!!

  7. Girolamo was everything an employer would want honest and very helpful thanks so mu ch for the service

  8. I live in central missouri, have delt with this company for 30yrs, they now hire children that do not have a clue about anything automotive. if it is not on a computer. irecently ask for a 5-20 blend motor oil, the manager did not know what a blend was.

    1. I have traded at O’reilly parts stores over the years they have been in our area. I was excited when one opened in Muleshoe,Tx. I have made several purchases there since they opened, but it won’t happen again there. The attitude of the employees has turned me off, their conversations among themselves seems more important than waiting on the customer. One must tell them to enter my phone number because they don’t bother to ask. Just bought a battery this week, no one mentioned a $10 gift card was available. I asked about it the next day and then they gave me a coupon to send in. If I am in Clovis,NM , Lubbock or Amarillo, Tx I will continue to trade with O”reillys.

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