Skyline Chili
Customer Satisfaction Survey

Customer Feedback Is Important

Your Opinions Matter

Your opinions help create better customer experience in the future, for you and others.

Honest Answers

Your honest answers to survey questions is important for improving customer experience.

Timely Feedback

Your timely feedback is important to have your recent customer experience fresh in your mind.

Message Received

Your feedback (good or bad) is very important for future improvements with customer service.

Ready to Speak Your Mind?

Skyline Chili Customer Survey (

Skyline Chili Logo

Skyline Chili is currently inviting customers to complete a customer satisfaction survey. An invitation to the survey is currently being printed on select receipts.

About the Survey:

The survey is located at

This is a customer satisfaction survey, meaning it's goal is to gain knowledge and insight into how customers view their experience during their recent visit to Skyline Chili.

Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). This is what I like to call a "Survey Reward".

"Survey Rewards" are given to you as an incentive to give your valuable feedback as a customer.

If your receipt states that there is a reward (such as a free coupon, or sweepstakes entry) getting your free Survey Reward is simple.

Getting started with

Here's what you need to do to complete the Skyline Chili Survey (located at and redeem the offer printed on your receipt:

  1. To get started, visit
  2. Read over the quick and easy instructions
  3. Make sure you have your receipt in hand
  4. Click "Start Survey" to begin

Enter Survey

Skyline Chili is looking for your feedback, and is willing to reward you handsomely for it. If you would like to save money on your next Skyline Chili purchase, be sure to do their customer satisfaction survey and get a coupon so you can save on Chili in the future.

To get your discount, visit, enter the store number printed on your survey invitation. Then click on “Start” to begin the customer survey. Upon completion you will be given a validation code redeemable for the offer printed on your receipt.

Ready to Speak Your Mind?

31 thoughts on “Skyline Chili Customer Survey (”

  1. Started the survey and found it intrusive and that would take way too much time to complete. I don’t want to enter a contest/sweepstakes. 🙁

  2. Some Skylines will only give us senior dis count if we eat inside…what is the difference?
    We like to order at drive thru often

  3. Tried on line and it was not working.
    Called in with the number provided and took the survey that way and received a code for the free coney.

  4. Received a receipt for a free coney on my next visit. The site did not work and from the looks of the comments, it never has.

  5. Elizabeth Reese

    bought 4 way and 3 coneys got they home and the size of the coneys were the size of a kids coney the bun was about 1 inch smaller I called the Lawrenceburg, In. store they said sometimes they come in from the company that makes them. And they were a franchise not company store. If they use skyline name they should hold to their standard. I pay for a Sky line coney and expect to get it very upset We go there often and nerver had this happen.

  6. John R. Nease

    July 23, 2018. Does anyone really read or care about the input from the survey? Read the dates and previous comments concerning survey inputs and receive a free coney or what ever. NOT HAPPENING IF SURVEY IS NO LONGER VALID.
    Let’s talk about your recent policy change concerning military discount. Don’t get me wrong, I appreciate businesses supporting the military. The young military members pay already is not that great. Add in multiple family members, the money does not go very far. SKYLINE was a place that a soldier could take his family out and not have to spend a fortune. But for some reason, “corporate skyline” has decided to reduce the military discount to 10%. Corporate Skyline, be prepared to have the number of customers, mainly military members start to decrease. Yes, the decrease in the discount will increase your revenue, but in the end, your repeat customers will decrease which will also decrease your revenue. I’m not talking just about repeat military members. I’m also talking about those non military customers that support the military. You may want to rethink this change in policy.

  7. This is the second time my receipt had a surgery and says if you do the survey, you will receive a free Coney when you spend at least $3. Once again the survey says it is no longer available. I tried the survey as soon as I got home. Next time I will try the survey right in front of the manager. Unsatisfied! Ugh!

  8. I never had a chance to enter either of the two codes that I have on receipts, and the website said survey was no longer available. I am going to advise the management of the store and the district manager.

  9. I also had a problem with the survey online. However, on my receipt there was a number to call to take the survey. I called it and completed the survey by phone.
    The number is (614)826-6333

  10. I have read all of the above comments about the survey and agree it does not work.
    So why has Skyline not done anything about this by now. What is their problem?
    Do they even read these comments? Appears not!

    I think they should stop putting the survey on the receipt! It angers me to see the survey and know it doesn’t work.

    Wake up Skyling!!!!!!!!

  11. Here it is September 25 and according to these comments you’ve known since at least May 26 that your system DOES NOT WORK! It’s not like it screwed up this morning!
    If this is representative of Skyline systems, how can I be comfortable that your people wash their hands (ever) or clean the floors or wash out cookpots.
    Let us know that your Policies and Procedures suck that bad, or if you have some better excuse for this failure. BTW- that the survey may be handled by a sub-contractor is no excuse: Skyline is still the responsible party!

  12. Michelle Melson

    The girl at the drive-thru window told me to clear my cache and cookies on my computer. I did that, in fact I had done it before, and all times have had NO luck accessing the http://www.SKYLINECHILICARES.COM web site, it keeps telling me that the survey is no longer active.
    I think that someone in skylines promotion department needs to look into what is happening and FIX the problem.

  13. I agree! This is horseshit. I happen to love Skyline Chili but it’s (now) obvious that everyone is having the same problem.

    Tomorrow I plan to call the store & bitch up a storm.

    Yeah…it’s just a damn coney. But don’t make a promise on which you don’t plan to deliver. At least not with me, anyway…

  14. I tried several times to take the survey and it said “this survey is is no longer available” it has only been five days since we ate there. The receipt says within fourteen days and it was. This is very frustrating and a waste of my time.

  15. Patrick W Gwilliam

    I ordered a garden salad and a bowl of chili…….the menus says the salad has: Romaine lettuce, spring mix, cucumber, red onion, grape tomatos, croutons, and cheddar cheese. This is what I got …….Romaine lettuce,chopped tomatos, croutons and cheddar cheese. No grape tomatos, No spring mix, No red onions, No spring mix. The CHILI was the worst I’ve ever had and I’m 58 years old and have had many samples of chili over the years. IT REALLY WAS THE WORST I HAVE EVER TASTED. It was watery, the mystery meat that was in it was pureed and no beans. JUST HORRIBLE. DON’T WASTE YOUR MONEY GOING TO SKYLINE CHILI. I got my meal as a carry out and discovered how bad it was when I got back to my motel. What a mistake. This was the store at 6111 Busch Blvd. Columbus, Ohio 43229

    1. I wish i could comment i had a big black curly hair in my cheese Coney and while me and my daughter sat there and ate all the 2 female workers talked about was farting and burping

  16. I have participated in these surveys in the past, and they were simple and easy. (It was another reason to love Skyline Chili.)

    What is the problem and why does this not work. It makes me feel like I’ve had a promise from Skyline Chili to me broken.

    I love Skyline and would hate to see this trend continue.

  17. It bad publicity to give a reward for a survey when you shut it down. Makes me and others want to go to gold star. If this is the way you desk jockeys do business it’s not good.

  18. went to local Skyline 5/26, got good service and food. But what with “no survey available”? Why make a big deal out of a free coney when can’t do the survey????

  19. So, what’s with no survey? New one sometime … or are surveys done? Free coney has been nice … but not only reason I like the surveys: I can let “bosses” know about my experience, including names.

  20. so you issue a receipt for a free coney and then make the survey unavailable? bad business people!

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